All Systems Operational
Web Application (kickservapp.com)   Operational
90 days ago
99.96 % uptime
Today
Customer Center   ? Operational
Public Site (kickserv.com)   ? Operational
Search   Operational
QuickBooks Online Sync   Operational
QuickBooks Desktop Sync   Operational
Mobile API   ? Operational
Email Notifications   Operational
Billing Systems   Operational
Amazon Web Services   ? Operational
In-app Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Resolved - On Monday morning, we had a short outage related to a database spike that occurred during a deploy. This spike caused the application to drop all connections to the database due to timeouts.

The issue resolved after a short period.

We apologize for the inconvenience.
Aug 7, 08:14 PDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.