All Systems Operational
Web Application (kickservapp.com)   Operational
90 days ago
99.99 % uptime
Today
Customer Center   ? Operational
Public Site (kickserv.com)   ? Operational
Search   Operational
QuickBooks Online Sync   Operational
QuickBooks Desktop Sync   Operational
Mobile API   ? Operational
Email Notifications   Operational
Billing Systems   Operational
Amazon Web Services   ? Operational
In-app Support   Operational
iOS App   ? Operational
Android App   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018
Completed - The scheduled maintenance has been completed.
Dec 8, 18:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 18:00 PST
Scheduled - On Saturday evening, we will have a 30 minute maintenance window to make a small change in the configuration of our database.

During this time, we do not expect any interruption in service; however, it is possible the app may become unavailable briefly.

Thank you for your continued support and have a wonderful weekend.
Dec 6, 14:53 PST
Dec 7, 2018
Resolved - This incident has been resolved.
Dec 7, 07:01 PST
Update - Mobile version 3.5.3, which contains the fix, is available in the iOS App Store. If you're affected by this issue, we recommend you update your app right away.
Dec 7, 06:54 PST
Monitoring - This is fixed in version 3.5.3, which is available now for Android and will be available for iOS as soon as it has been reviewed by the App Store (usually 24 hours or less).
Dec 6, 10:43 PST
Identified - We’ve received reports that some jobs are displaying events and charges incorrectly in the mobile app. We’re testing the fix now and will post an update when it’s available for download. This applies to the mobile app only—the web application should function as expected. If you encounter these issues with the mobile app, try quitting and relaunching it.
Dec 5, 11:17 PST
Dec 5, 2018
Resolved - This incident has been resolved.
Dec 5, 11:01 PST
Monitoring - We just released version 3.5.2 of our app to the iTunes App Store, which should fix the issue. If you have an iOS device and were experiencing this issue, please update the Kickserv app and try again. Thanks!
Nov 20, 13:20 PST
Identified - We’ve received reports that some jobs are displaying events and charges incorrectly in the mobile app. We’re working on a fix now and will post an update when it’s available for download. This applies to the mobile app only—the web application should function as expected. If you encounter these issues with the mobile app, try quitting and relaunching it.
Nov 15, 19:02 PST
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.