All Systems Operational
Kickserv Web App ? Operational
QuickBooks Online Sync Operational
Search Operational
In-app Support Operational
Public Site ? Operational
Legacy/Beta ? Operational
Mobile API ? Operational
Billing Systems Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Web App Uptime
Fetching
Web App Response Time
Fetching
Past Incidents
Jan 17, 2017

No incidents reported today.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017
Resolved - This incident has been resolved.
Jan 10, 08:24 PST
Monitoring - Our database maintenance is complete and we are monitoring performance.
Jan 9, 18:50 PST
Identified - We've identified our database server as the source of this afternoon's performance issues. To properly address them, we will need to do some database maintenance later this evening. The maintenance is expected to begin around 6pm Pacific Time and last for up to an hour. During that time, performance of the Kickserv application will most likely be affected again, and the application may become unavailable briefly. When it's done, the performance problems should be taken care of. Thank you for bearing with us.
Jan 9, 15:14 PST
Investigating - We are looking into some reports of unresponsive application pages. Stay tuned.
Jan 9, 12:30 PST
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017
Resolved - Our crack team of Sys Admin have resolved the server issue. We apologize for the issue.
Jan 6, 09:55 PST
Investigating - We are investigating as to the root of the slow server response. We are actively working on this problem now.
Jan 6, 09:40 PST
Jan 5, 2017

No incidents reported.

Jan 4, 2017

No incidents reported.

Jan 3, 2017

No incidents reported.