Search engine upgrades

Scheduled Maintenance Report for Kickserv

Completed

Record indexing is now complete.

Posted Apr 08, 2018 - 19:23 CDT

Update

The search cluster upgrade is complete. We are currently reindexing records and will continue to do so as the weekend goes on.

Search will continue to function as the reindexing progresses. We will be monitoring the progress and will update this maintenance message.

Posted Apr 06, 2018 - 22:31 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 06, 2018 - 20:00 CDT

Scheduled

We’ll be performing some much-needed upgrades to our search infrastructure this weekend beginning at 6:00 pm Pacific time. We expect the maintenance to take about 2 hours. The web application will remain available during this time, but search will return no results.

As part of this upgrade, we’re adding the ability to search on billing and service address 1 and 2 fields.

Posted Apr 05, 2018 - 19:47 CDT