Unexpected web application outage

Incident Report for Kickserv

Resolved

This incident has been resolved.

Posted Apr 10, 2018 - 17:06 CDT

Identified

The availability issue was traced to some new code in an update that we deployed earlier this afternoon. We have rolled back that update and are looking for the root cause. Meanwhile, Kickserv is operating normally.

Posted Apr 10, 2018 - 14:24 CDT

Investigating

We are currently investigating an unexpected outage with our web application servers. Please bear with us.

Posted Apr 10, 2018 - 13:57 CDT