Early Monday sluggishness

Incident Report for Kickserv

Resolved

This incident has been resolved.

Posted Sep 17, 2018 - 13:15 CDT

Monitoring

Response time is back within normal limits after a restart of some application servers. We'll be monitoring and investigating possible causes throughout the day.

Posted Sep 17, 2018 - 09:37 CDT

Investigating

We've observed some increased response times on the web application this morning and are looking into it.

Posted Sep 17, 2018 - 08:51 CDT

This incident affected: Web Application (app.kickserv.com) and Customer Center.