All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application (app.kickserv.com) Operational
90 days ago
99.96 % uptime
Today
Customer Center Operational
Public Site (kickserv.com) Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Text Notifications Operational
90 days ago
99.96 % uptime
Today
Email Notifications Operational
Mobile API Operational
Amazon Web Services Operational
iOS App Operational
Android App Operational
Online Payments Operational
Stripe Checkout.js Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 17, 2026

No incidents reported today.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Service outage affecting web and mobile
Resolved - Early on the morning of January 12, some Kickserv customers experienced slow loading and errors when using the web and mobile apps. This was caused by unusually high system activity tied to New Year–related reporting and background processing, which temporarily overwhelmed part of our infrastructure. As a result, many application pages (especially dashboards and settings) were sluggish or timed out for about an hour.

We identified the issue, increased system capacity, and fully restored normal performance by 10:21 AM US Eastern time.

We know interruptions like this are frustrating, and we’re taking steps to better handle seasonal usage spikes in the future, and improve early detection so this particular issue doesn’t happen again. Thanks for your patience.
Jan 13, 10:43 CST
Monitoring - Web and mobile apps are once again functioning normally. Thank you for bearing with us.
Jan 12, 09:30 CST
Identified - We're working on a fix for the service interruption now.
Jan 12, 09:23 CST
Investigating - Kickserv's mobile and web applications are currently unavailable. We're looking into the problem and will keep you posted as soon as we have an update. Thanks for bearing with us.
Jan 12, 08:41 CST
Jan 12, 2026
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

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