All Systems Operational

Web Application (app.kickserv.com) Operational
90 days ago
99.59 % uptime
Today
Customer Center Operational
Public Site (kickserv.com) Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Text Notifications Operational
90 days ago
99.96 % uptime
Today
Email Notifications Operational
Mobile API Operational
Amazon Web Services Operational
iOS App Operational
Android App Operational
Online Payments Operational
Stripe Checkout.js Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 12, 2026
Resolved - This incident has been resolved.
Feb 12, 09:47 CST
Monitoring - AWS issues seem to have cleared up. We will monitor and post an update if conditions change. Thank you.
Feb 11, 13:15 CST
Identified - The issue has been identified and a fix is being implemented.
Feb 11, 11:00 CST
Feb 11, 2026
Feb 10, 2026
Resolved - This incident has been resolved.
Feb 10, 18:32 CST
Identified - We've tracked down the issue to problems at Amazon Web Services (our hosting provider). We've disabled some components of the Kickserv web application, which has restored most functionality. Bear with us as we continue to investigate. Thank you.
Feb 10, 15:21 CST
Investigating - We're seeing some cases of the Kickserv web application not loading properly. We're looking into it now.
Feb 10, 15:13 CST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.