Monitoring - Version 3.7.1.1 is now available in the Google Play Store and should correct the background crash issue.
Oct 18, 11:27 PDT
Update - We've determined that the Android crash only occurs when the app is running in the background and should not affect app usage, although location tracking may be impacted. Regardless, an app update containing the fix should be released soon.
Oct 18, 08:50 PDT
Identified - We've found an issue that can cause crashes in the latest release of the Android app (3.7.1) and are working on an expedited fix now. If you have not yet upgraded from the previous version (3.7), we highly recommend not updating the app until we release the fix.
Oct 18, 07:20 PDT
Web Application (kickservapp.com) Operational
90 days ago
100.0 % uptime
Today
Customer Center ? Operational
Public Site (kickserv.com) ? Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Mobile API ? Operational
Email Notifications Operational
Billing Systems Operational
Amazon Web Services ? Operational
In-app Support Operational
iOS App ? Operational
Android App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 21, 2019

No incidents reported today.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.