Monitoring - Our Google Calendar integration has been reviewed by Google and should be working normally again. Please let us know if you experience any problems connecting Kickserv to your Google Calendar.
Mar 19, 06:53 PDT
Identified - We've discovered an issue in our integration with Google Calendar that is preventing most new connections at this time. If you are already connected to Google Calendar, you should not be affected. We're working with Google to resolve the issue.
Mar 11, 13:43 PDT
Update - We're still working on improving the performance of live updates for Map, Calendar, Dispatch, and Resources screens. Most people should not see any degraded performance. However, if you have many recurring events or many techs being tracked in the field, you may see a pause in live updating on one of those pages. If this happens to you, just refresh the browser and you'll see your changes. Thanks for bearing with us.
Mar 5, 12:57 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 06:56 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 20, 13:58 PST
Investigating - We're investigating instances of slower-than-usual load times on parts of the Kickserv web application that feature live-updating content. This includes (but may not be limited to) the Map, Calendar, and Resources screens. If you are experiencing unusual slowness in any of these areas, please let our support team know. Thanks!
Feb 20, 06:52 PST
Web Application (kickservapp.com) Degraded Performance
90 days ago
99.84 % uptime
Today
Customer Center ? Operational
Public Site (kickserv.com) ? Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Mobile API ? Operational
Email Notifications Operational
Billing Systems Operational
Amazon Web Services ? Operational
In-app Support Operational
iOS App ? Operational
Android App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.