Update - QuickBooks™ Desktop sync has been restored to service. Kickserv should be fully operational once again. We are still using a backup server infrastructure, so you may occasionally notice longer than usual page load times. Don't hesitate to reach out if you have questions or experience problems.
Nov 25, 14:07 PST

Update - Calendar views should now be operating normally. We are still working to restore QuickBooks™ Desktop sync.
Nov 25, 13:33 PST

Update - QuickBooks/Xero sync, search, and emails are once again operating normally on our backup infrastructure. We're still working on the calendar views. We'll post another update when those are restored.
Nov 25, 12:27 PST

Update - While most areas of Kickserv are up and running, we are still working on a few areas that are not yet functioning properly on our backup infrastructure:

- Calendar screens
- Live search results
- Adding notes and files

We want to stress again that no data has been lost. For instance, if an event is missing from your calendar, you should find it on the Schedule screen. We’re working on restoring full operation and we’ll let you know if we encounter any more difficulties.

Thanks for your continued patience.
Nov 25, 11:28 PST

Update - Display of the calendar pages continues to be affected by the AWS outage. While we're sorting that out, you can use the Schedule page or the Jobs page to keep track of today's events.
Nov 25, 10:49 PST

Update - We're continuing to work on our contingency plan for getting around the AWS outage. We will update this page the second we have service restored.
Nov 25, 09:58 PST