All Systems Operational
Web Application (kickservapp.com) Operational
90 days ago
99.7 % uptime
Today
Customer Center ? Operational
Public Site (kickserv.com) ? Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Text Notifications ? Operational
90 days ago
99.39 % uptime
Today
Email Notifications Operational
Mobile API ? Operational
Billing Systems Operational
Amazon Web Services ? Operational
In-app Support Operational
iOS App ? Operational
Android App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Resolved - This incident has been resolved.
Sep 11, 17:01 PDT
Monitoring - We are continuing to look for the root cause of the missing text messages, but in the meantime have made some changes that should help ensure they do not get stuck.
Sep 10, 13:43 PDT
Update - We are continuing to investigate this issue.
Sep 10, 07:27 PDT
Investigating - We've received a few reports of employees not receiving text notifications. We've been unable to reproduce the issue so far, but it may have to do with a problem at our text messaging service. We're continuing to look into it. Please let us know if you have encountered this problem.
Sep 10, 07:22 PDT
Sep 10, 2021
Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.