Identified - In our efforts to modernize our mobile app, we updated our date-formatting code. We missed one place where the old method is still called. Users will find that saving new or existing tasks on any job record will generate an error with a 'Try Again' page. This error is purely visual and the task is successfully saved to the job record. When users encounter this, it's recommended to simply tap the 'Try Again' button a few times and the error will resolve and take you back to the job record.
We have identified the issue, we are working on the fix and we'll have a new build submitted for approval to both major app stores shortly. Depending on approval times, the update should be publicly available this coming week.
We're sorry for any inconvenience, and we thank you for your patience.
Dec 12, 2024 - 17:25 CST
This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long.
We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.
Dec 12, 2023 - 09:21 CST
Web Application (app.kickserv.com)
Operational
90 days ago
100.0
% uptime
Today
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Public Site (kickserv.com)
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QuickBooks Online Sync
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90 days ago
100.0
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Today
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