Monitoring - We have released the fix for this issue in version 3.10.11. It is available on the Google Play Store for Android devices and in review in the App Store for Apple devices. We'll let you know as soon as Apple releases to the App Store.
Jun 26, 2023 - 08:51 CDT
Jun 26, 2023 - 08:51 CDT
Identified - The issue has been identified and a fix is being implemented.
Jun 23, 2023 - 13:51 CDT
Jun 23, 2023 - 13:51 CDT
Investigating - With the latest mobile app release (version 3.10.10), we discovered an issue when adding files to a job or customer. If you check the "Share in Customer Center" option, and do not enter a description, the app may crash. We are investigating this now, but there's an easy workaround. Just make sure you enter a description. You can even enter some text and then delete it before uploading. We'll let you know as soon as we have a fix available.
Jun 23, 2023 - 11:39 CDT
Jun 23, 2023 - 11:39 CDT
Web Application (app.kickserv.com)
Operational
Customer Center
Operational
Web interface for consumers to view their work in progress, send messages to service providers, and pay their invoices
Public Site (kickserv.com)
Operational
www.kickserv.com
Search
Operational
QuickBooks Online Sync
Operational
QuickBooks Desktop Sync
Operational
Text Notifications
Operational
Transactional text messages to employees and consumers
Email Notifications
Operational
Mobile API
Operational
Powers the Android and iOS apps
Billing Systems
Operational
Amazon Web Services
Operational
*.kickservapp.com
iOS App
Operational
The Kickserv mobile application (iOS version)
Android App
Operational
The Kickserv mobile application (iOS version)
Online Payments
Operational
Stripe Checkout.js
Operational
Stripe API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.