All Systems Operational
Web Application (kickservapp.com) Operational
90 days ago
99.78 % uptime
Today
Customer Center ? Operational
Public Site (kickserv.com) ? Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Mobile API ? Operational
Email Notifications Operational
Billing Systems Operational
Amazon Web Services ? Operational
In-app Support Operational
iOS App ? Operational
Android App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020
Resolved - We have not received any reports of availability issues for a couple of hours, so we're considering this issue resolved. Please let us know if you have problems accessing Kickserv. Thanks!
Jan 17, 11:21 PST
Monitoring - The network outages appear to have abated for now, but we'll continue watching the situation. Thanks for your patience.

Pingdom has a helpful map of network outages for reference:
https://livemap.pingdom.com/
Jan 17, 09:24 PST
Investigating - The Kickserv web application is currently inaccessible from some geographic locations. This appears to be an Internet-wide availability issue. We're investigating now.
Jan 17, 07:56 PST
Resolved - This incident has been resolved.
Jan 17, 07:47 PST
Update - You can continue to view help articles and send support requests by chat, but Kickserv support representatives may be delayed in reading them.
Jan 17, 06:51 PST
Identified - Support and user guide are undergoing emergency maintenance. Follow Intercom's status page for updates: https://www.intercomstatus.com/
Jan 17, 06:49 PST
Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.