All Systems Operational
Web Application (kickservapp.com) Operational
90 days ago
99.7 % uptime
Today
Customer Center ? Operational
Public Site (kickserv.com) ? Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Mobile API ? Operational
Email Notifications Operational
Billing Systems Operational
Amazon Web Services ? Operational
In-app Support Operational
iOS App ? Operational
Android App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Postmortem - Read details
Jul 28, 06:59 PDT
Resolved - Staff and technician users are once again able to add job charges in the web and mobile apps. Thanks for your patience.
Jul 28, 06:37 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 06:27 PDT
Update - This issue currently affects only users in the staff or tech roles. Admins and owners are unaffected. The fix is minor and is in progress.
Jul 27, 09:19 PDT
Identified - We are currently seeing errors attempting to add charges to a job. This is related to a minor permissions change we just added to our API. The fix is in progress and shouldn't take long. Thanks for bearing with us.
Jul 27, 09:17 PDT
Jul 27, 2021
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.