Monitoring - We have released the fix for this issue in version 3.10.11. It is available on the Google Play Store for Android devices and in review in the App Store for Apple devices. We'll let you know as soon as Apple releases to the App Store.
Jun 26, 2023 - 08:51 CDT
Identified - The issue has been identified and a fix is being implemented.
Jun 23, 2023 - 13:51 CDT
Investigating - With the latest mobile app release (version 3.10.10), we discovered an issue when adding files to a job or customer. If you check the "Share in Customer Center" option, and do not enter a description, the app may crash. We are investigating this now, but there's an easy workaround. Just make sure you enter a description. You can even enter some text and then delete it before uploading. We'll let you know as soon as we have a fix available.
Jun 23, 2023 - 11:39 CDT
Web Application (app.kickserv.com) Operational
90 days ago
100.0 % uptime
Today
Customer Center
Operational
Public Site (kickserv.com)
Operational
Search Operational
QuickBooks Online Sync Operational
QuickBooks Desktop Sync Operational
Text Notifications
Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
Mobile API
Operational
Billing Systems Operational
Amazon Web Services
Operational
iOS App
Operational
Android App
Operational
Online Payments Operational
Stripe Checkout.js Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.