Kickserv Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Web Application (kickservapp.com) Operational

90 days ago

99.7 % uptime

Today

Customer Center Operational

Public Site (kickserv.com) Operational

Search Operational

QuickBooks Online Sync Operational

QuickBooks Desktop Sync Operational

Mobile API Operational

Email Notifications Operational

Billing Systems Operational

Amazon Web Services Operational

In-app Support Operational

iOS App Operational

Android App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

Errors when adding job charges

Postmortem - Read details
Jul 28, 06:59 PDT

Resolved - Staff and technician users are once again able to add job charges in the web and mobile apps. Thanks for your patience.
Jul 28, 06:37 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 06:27 PDT

Update - This issue currently affects only users in the staff or tech roles. Admins and owners are unaffected. The fix is minor and is in progress.
Jul 27, 09:19 PDT

Identified - We are currently seeing errors attempting to add charges to a job. This is related to a minor permissions change we just added to our API. The fix is in progress and shouldn't take long. Thanks for bearing with us.
Jul 27, 09:17 PDT

Jul 27, 2021

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

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