Database upgrade downtime
Scheduled Maintenance Report for Kickserv
The scheduled maintenance has been completed.
Posted 5 months ago. May 24, 2019 - 21:00 PDT
We are running final post-upgrade verification tests. Maintenance is on schedule.
Posted 5 months ago. May 24, 2019 - 20:08 PDT
Verification is currently underway for the maintenance items.
Posted 5 months ago. May 24, 2019 - 20:07 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 months ago. May 24, 2019 - 18:01 PDT
On Friday evening, Kickserv's database will be undergoing a routine upgrade for performance, security, and to enable development of new features. We expect the upgrade to be completed in 3 hours or less. During the maintenance window, the Kickserv web application will be unavailable, and the mobile application will not function properly. We will post status updates here.
Posted 5 months ago. May 22, 2019 - 09:53 PDT
This scheduled maintenance affected: Web Application (, Customer Center, Search, QuickBooks Online Sync, QuickBooks Desktop Sync, Mobile API, Email Notifications, Billing Systems, Amazon Web Services, In-app Support, iOS App, and Android App.