Database upgrade downtime
Scheduled Maintenance Report for Kickserv
The scheduled maintenance has been completed.
Posted May 24, 2019 - 21:00 PDT
We are running final post-upgrade verification tests. Maintenance is on schedule.
Posted May 24, 2019 - 20:08 PDT
Verification is currently underway for the maintenance items.
Posted May 24, 2019 - 20:07 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2019 - 18:01 PDT
On Friday evening, Kickserv's database will be undergoing a routine upgrade for performance, security, and to enable development of new features. We expect the upgrade to be completed in 3 hours or less. During the maintenance window, the Kickserv web application will be unavailable, and the mobile application will not function properly. We will post status updates here.
Posted May 22, 2019 - 09:53 PDT
This scheduled maintenance affected: Web Application (, Customer Center, Search, QuickBooks Online Sync, QuickBooks Desktop Sync, Mobile API, Email Notifications, Billing Systems, Amazon Web Services, In-app Support, iOS App, and Android App.