Estimates & invoice CC recipients

Incident Report for Kickserv

Resolved

This incident has been resolved.

Posted Dec 19, 2019 - 10:09 CST

Monitoring

We've released a fix for the invoice & estimate CC recipients. Please contact support if the problem persists for you.

Posted Dec 18, 2019 - 14:53 CST

Identified

We've identified the issue with CC recipients and will be deploying a fix shortly.

Posted Dec 18, 2019 - 09:46 CST

Investigating

We're looking into reports that estimate and invoice emails are not being sent properly to recipients in the CC field. We'll let you know what we find. In the meantime, you can either send a separate email to a CC recipient, or download the PDF copy and email it directly.

Posted Dec 18, 2019 - 09:36 CST

This incident affected: Web Application (app.kickserv.com).