Service outage in some locations
Incident Report for Kickserv
We have not received any reports of availability issues for a couple of hours, so we're considering this issue resolved. Please let us know if you have problems accessing Kickserv. Thanks!
Posted Jan 17, 2020 - 11:21 PST
The network outages appear to have abated for now, but we'll continue watching the situation. Thanks for your patience.

Pingdom has a helpful map of network outages for reference:
Posted Jan 17, 2020 - 09:24 PST
The Kickserv web application is currently inaccessible from some geographic locations. This appears to be an Internet-wide availability issue. We're investigating now.
Posted Jan 17, 2020 - 07:56 PST
This incident affected: Web Application (, Customer Center, Public Site (, Search, QuickBooks Online Sync, QuickBooks Desktop Sync, Email Notifications, Mobile API, iOS App, and Android App.