Event and charge display on mobile

Incident Report for Kickserv

Resolved

This incident has been resolved.

Posted Dec 07, 2018 - 09:01 CST

Update

Mobile version 3.5.3, which contains the fix, is available in the iOS App Store. If you're affected by this issue, we recommend you update your app right away.

Posted Dec 07, 2018 - 08:54 CST

Monitoring

This is fixed in version 3.5.3, which is available now for Android and will be available for iOS as soon as it has been reviewed by the App Store (usually 24 hours or less).

Posted Dec 06, 2018 - 12:43 CST

Identified

We’ve received reports that some jobs are displaying events and charges incorrectly in the mobile app. We’re testing the fix now and will post an update when it’s available for download. This applies to the mobile app only—the web application should function as expected. If you encounter these issues with the mobile app, try quitting and relaunching it.

Posted Dec 05, 2018 - 13:17 CST

This incident affected: iOS App and Android App.