Degraded search and sync performance

Incident Report for Kickserv

Resolved

This incident has been resolved.

Posted Feb 20, 2020 - 08:43 CST

Monitoring

We have identified and addressed a problem briefly affecting search, QuickBooks/Xero sync, and job and customer views. We will continue monitoring performance, but it appears to be back to normal.

Posted Jan 31, 2020 - 15:21 CST

This incident affected: Web Application (app.kickserv.com), Search, and QuickBooks Online Sync.