Redirect Issue/Degraded State

Incident Report for Kickserv

Resolved

All systems are operational.
Posted Jun 11, 2024 - 09:39 CDT

Investigating

Navigating and searching the Kickserv web application is resulting in an issue where our users are getting directed to our main sign in page or showing an invalid customer with an error referencing degraded state. Our team is investigating the cause.
Posted Jun 11, 2024 - 09:00 CDT
This incident affected: Web Application (app.kickserv.com) and Search.
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