Live mobile tracking

Incident Report for Kickserv

Resolved

This incident has been resolved.
Posted Dec 23, 2019 - 08:09 CST

Monitoring

The errant server has been disciplined and mobile GPS tracking should once again be working properly. Thanks for your patience.
Posted Dec 20, 2019 - 18:38 CST

Identified

The location tracking issue appears to be related to a misconfigured server. Stand by.
Posted Dec 20, 2019 - 15:58 CST

Investigating

Tracking of mobile app users is currently not working as expected. We're looking into the issue now.
Posted Dec 20, 2019 - 14:20 CST
This incident affected: Web Application (app.kickserv.com), iOS App, and Android App.
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