Live mobile tracking

Incident Report for Kickserv

Resolved

This incident has been resolved.

Posted Dec 23, 2019 - 06:09 PST

Monitoring

The errant server has been disciplined and mobile GPS tracking should once again be working properly. Thanks for your patience.

Posted Dec 20, 2019 - 16:38 PST

Identified

The location tracking issue appears to be related to a misconfigured server. Stand by.

Posted Dec 20, 2019 - 13:58 PST

Investigating

Tracking of mobile app users is currently not working as expected. We're looking into the issue now.

Posted Dec 20, 2019 - 12:20 PST

This incident affected: Web Application (kickservapp.com), iOS App, and Android App.