DNS caching post infrastructure update
Incident Report for Kickserv
This incident has been resolved.
Posted Oct 31, 2018 - 12:55 PDT
After a maintenance update on Monday, we had reports from some users of "502 Gateway" errors. Our application server's IP address changed during the update. This issue typically happens because a local machine needs to update its DNS cache. So if it's happening to you, try flushing your DNS cache:


If that doesn't resolve the error, you can also try rebooting your wireless modem or router.
Posted Oct 30, 2018 - 12:25 PDT
This incident affected: Web Application (kickservapp.com).